Reference

Terms and Conditions for Your surya989 Account

These terms set out the rules that apply when you open and use your surya989 account — covering payments via DANA, OVO, and GoPay, how your account is managed, and what access means where local law in Indonesia permits.

DANA, OVO & GoPay coveredAccount access termsIndonesia-eligible regionsFair account rulesContact path included
surya989 Terms and Conditions for Your surya989 Account
KEAMANAN DAN PRIVASI

How We Handle Your Account and Data

Your account data is stored securely and used only to run the service you signed up for. We do not share your details with third parties for marketing purposes. If you want to know what we hold, or ask us to correct it, contact support via live chat or email — we respond to data requests as a priority.

Account Security

Your login is protected by a one-time PIN sent to your registered mobile number. Never share your OTP with anyone — our team will never ask for it in chat or email.

Data Retention

We keep transaction records for as long as required by applicable rules in eligible regions. You can request a summary of your account activity at any time through the support channel.

Cookie Use

We use session cookies to keep you logged in and functional cookies to remember your preferred payment method — DANA, OVO, or GoPay — across visits on the same device.

Term Change Notice

When these terms are updated, we flag the change on the account dashboard. You will see the revised date at the top of this page and a notice in your account notification area.

HUBUNGI TIM KAMI

How to Reach Us About These Terms

Live Chat Our live chat channel is the fastest way to ask about account terms, transaction queries, or anything in these conditions. Available around the clock for Indonesia accounts.
Email Support Send a detailed query to our support address for anything that needs a written record — account status, term clarifications, or e-wallet transaction disputes with your DANA or OVO.
Account Help Centre The help centre in your account dashboard covers the most common questions about terms, GoPay payment steps, and what to do if you need to update your account details.

Your Questions About These Terms

If something in these terms is unclear, check the answers below first. For anything not covered here, live chat is the fastest path to a direct answer from our team.

Yes. Every transaction through DANA, OVO, or GoPay on surya989 is covered by these terms. The amount and reference number shown at checkout must match exactly what you send from your e-wallet.

Account access depends on local law and is available only where local regulations in your region permit it. If your location is not an eligible region, these terms do not authorise access.

The revised version appears on this page with an updated date. A notice also appears in your account dashboard. Continuing to use your account after the update means you accept the changes.

No. These terms allow one account per person only. Opening additional accounts is a breach of these terms and may result in suspension of all accounts linked to you.

Contact our support team via live chat or email with your registered account details. We process data requests and respond through the same channel you used to submit the request.

If you do not accept any part of these terms, the correct step is to stop using your account and contact support to close it. Continuing to use the service means you agree to the current terms.