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How surya989 Handles Your Personal Information

Your account data, payment details, and device activity on surya989 are handled with clear rules — no sharing without reason, no retention beyond what's needed. This page explains exactly what we collect, why we collect it, and what you can do about it.

Account Data ProtectedDANA, OVO, GoPay PrivacyCookie Controls AvailableData Request Support
surya989 How surya989 Handles Your Personal Information
DATA HANDLING STANDARDS

How We Protect and Manage Your Information

Cookie Usage

We use session cookies to keep you logged in across pages and analytics cookies to understand how the lobby is used. You can adjust non-essential cookie preferences from your browser or account settings at any time.

Account Security

Your account is protected with password hashing and optional two-factor verification via OTP sent to your registered mobile number. We never store your DANA, OVO, or GoPay PIN — only transaction confirmation tokens.

Data Retention

We keep your account data for as long as your account remains open. If you close your account, we retain only what applicable regulations require, then delete the rest on a rolling schedule.

Your Rights

You have the right to access, correct, or request deletion of your personal data. Submit a request via email or live chat and our team will guide you through the verification and fulfilment steps.

PRIVACY CONTACT

Reach Us About Your Data

Email Support Send your data access or deletion request to our privacy team by email. We aim to respond within a reasonable timeframe and will confirm receipt of your request.
Live Chat Our Indonesia support team is available via live chat for account-related privacy questions, including wallet data queries for DANA, OVO, and GoPay transactions.
Account Settings Some data preferences — including cookie settings and communication opt-outs — can be managed directly from your account settings page without contacting support.

Common Questions About Your Privacy on surya989

We collect your registration details, device information, and transaction records linked to your payment method — DANA, OVO, or GoPay. We collect only what is needed to run your account and process payments.

We do not sell your data. We share it only with payment processors like DANA, OVO, and GoPay to complete transactions, or where required by applicable law in eligible regions.

Contact our support team via email or live chat with your account details. We will verify your identity and provide your data within a reasonable timeframe, subject to applicable regulations.

Yes. Submit a deletion request through email or live chat. We will remove your data except for records we are legally required to retain, such as transaction logs under applicable financial regulations.

We use essential cookies for login sessions and optional analytics cookies to improve the lobby experience. You can manage non-essential cookie preferences in your browser settings or from your account page.

We store transaction confirmation records but never your wallet PIN or full payment credentials. Payment processing is handled directly by the respective wallet provider under their own security standards.